Privacy Policy

Last updated: 1 September 2026

Introduction

quaint-point ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quaint-point.com and use our financial education services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Complete enquiry forms on our website
• Register for our courses or workshops
• Subscribe to our communications
• Contact us via email
• Participate in our educational programmes

This information may include:

• Name
• Email address
• Postal address
• Service preferences
• Financial education goals (as shared during consultations)
• Payment information (processed securely through third-party payment providers)

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website address
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Provide and manage our educational services
• Process your enquiries and registrations
• Communicate with you about our services, including scheduling and follow-up
• Improve our website and services based on usage patterns
• Send you relevant educational content (with your consent)
• Comply with legal obligations
• Protect against fraudulent or unauthorised activity

Legal Basis for Processing

Under UK data protection law, we process your personal information based on the following legal grounds:

• Contract: Processing necessary to fulfil our service agreement with you
• Consent: Where you have given clear consent for specific purposes
• Legitimate interests: For our legitimate business purposes, provided they do not override your rights
• Legal obligation: Where processing is required by law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third parties who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential
• Legal requirements: When required by law or to respond to legal process
• Protection of rights: To protect our rights, privacy, safety, or property, and that of our clients and others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of personal data
• Regular security assessments
• Staff training on data protection
• Access controls limiting who can view personal information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically:

• Enquiry information: 2 years from last contact
• Client service records: 6 years from completion of services
• Marketing preferences: Until you unsubscribe or request deletion

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information in certain circumstances
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

International Transfers

Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

quaint-point
47 Kensington High Street
London, W8 5ED
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.